Ben Metzger
Executive Director, Traditional Retail
Cleveland Research Company

Ben is the Executive Director of Cleveland Research Company’s Traditional Retail Council. He is focused on gathering insights, identifying inflections and providing actionable conclusions for suppliers across the mass, club, grocery and dollar channels. 

Ben holds two Bachelor’s Degrees in Finance and Economics and graduated Summa Cum Laude from Miami University.

Aubrey Jones
Research Associate, Traditional Retail
Cleveland Research Company

Aubrey is a Research Associate at Cleveland Research, covering the grocery, mass, club, and dollar channels, as well as trends on Wamart.com and Target.com. As a Market Research Associate, she has focused on gathering insights on the retail channel for Cleveland Research’s Traditional Research Council since joining the company in 2022.  

Aubrey holds two Bachelor’s Degrees in International Studies and Economics from Miami University.

Scott Bender
Senior Research Analyst
Cleveland Research Company

Scott is a Senior Research Analyst covering the grocery, mass, club and dollar channels at Cleveland Research, in addition to Amazon. He has a background in finance/economics and leads the company’s Equity Research function for the channels described previously (catering to institutional investor clients). This includes channel research, report writing, financial modeling and client marketing. Scott also plays a role in the Market Research business, helping with product and presentations.

He has been with Cleveland Research since the company’s founding in 2006 and is a Partner in the company. Scott holds a Bachelor’s degree in Economics from John Carroll University. 
 

Michael Konrad
Research Associate, Grocery
Cleveland Research Company

Michael is a Research Associate on the eCommerce Council covering Grocery channel at Cleveland Research Company. In his role, he works closely with eCommerce Council Members through 1x1 analyst engagements, roundtables, and travel to gather insights and communicate findings back to the vendor community. Michael's goal is to drive best in-class research while helping organizations utilize available insights guided towards enabling a competitive advantage in the eCommerce space.  

Michael holds a Bachelor's Degree in Accounting from the Ohio State University.
 

Claire Obertin
Director, Pet Insights Council
Cleveland Research Company

Claire is the Director of the Pet Insights Council at Cleveland Research Company, leading the Pet Insights Council, identifying and communicating key insights straddling both the Pet Retail and Animal Health channels. Claire previously worked on the Home Improvement team at Cleveland Research, leading efforts within the eCommerce channel. Prior to joining CRC, Claire worked for J.P. Morgan Asset Management.

Claire holds a Bachelor’s degree in Supply Chain & Operations Management and Marketing from Miami University.

Josh Spicher
Research Associate, Convenience Stores
Cleveland Research Company

Josh is a Research Associate at Cleveland Research Company covering Convenience Stores channel. He is focused on gathering insights for the manufacturer and supplier community across convenience stores, non-commercial, and distribution channels.

Josh holds a Bachelor’s Degree in Finance from Grove City College.