Trailblazing the Digital Operational Transformation

Fireside Chat with Neil Thompson

Neil Thompson is a trailblazer in restaurant digital operational transformation.  His career spans years of experience at top brands like Tim Hortons to being renowned for spearheading HMSHost's digital evolution and leading its Canadian business.

Neil will sit down with CRC's Foodservice Team to discuss how restaurants can effectively lean into digital today and in the future.  This unique session will feature key hot topics including: technology in restaurants, how to measure success of your digital investments and how to boost labor productivity and training.

Neil Thompson
CEO & Founder
NWTX Strategic Advisors, LLC 

Neil Thompson is a trailblazer in the realm of restaurant digital and operational transformation. Renowned for his pioneering work in transforming customer and traveler experiences, he spearheaded HMSHost’s digital evolution, showcasing his adept leadership in navigating the ever-changing landscape of hospitality. 

With a rich background in senior operations roles, including steering HMSHost’s Canadian business and contributing to esteemed brands like Tim Hortons, Neil continues to leave an indelible mark on the industry. 

Neil holds a B.A. from the University of Toronto, and his passion for food led him to attain a Culinary Arts Certificate from George Brown College. He also completed the Hospitality Managers’ Development Course at University of Guelph and has a Certificate in Finance from McGill University.